PRIVACY
POLICY
We commit to only selling the most high-quality products on the planet.
PLEASE READ CAREFULLY.
1. Introduction.
​
This privacy policy describes how Fortitude Organics LLC. (referred to as “we”, “our” or “us”) collects, uses, and stores your information. This privacy policy, together with our Terms of Use (“Terms of Use”) separately agreed to you and incorporating this policy, apply to all of the websites where it is posted (collectively “Websites”) and constitutes a binding legal agreement between you and Fortitude Organics LLC. By using one of the Websites, you accept this Terms of Use, including this privacy policy, and certify that you are above the age of majority in your jurisdiction.. All capitalized terms used in this policy and not otherwise defined here will have the meanings assigned to the in the Terms of Use.
​
2. Information We Collect.
​
We collect information in two ways, directly from your input into the Websites, and automatically through your use of the Websites.
​
2.1 Information Provided By You. We may collect and store any personal information you enter on the Websites or provide to us in some other manner. This includes identifying information, such as name, address, email address, and telephone number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). If you contact us for support, we will keep an internal record of what support was given. From time-to-time, we may provide you with the opportunity to participate in contests or surveys. If you choose to participate, we may request certain personal information from you. Participation in these contests or surveys is completely voluntary and you therefore have a choice whether or not to disclose the requested information. The requested information typically includes contact information (such as name and address), and demographic information (such as zip code).
​
2.2. Information Collected Automatically.
​
-
(a) We collect non-personally identifiable information automatically for the primary purpose of customizing the Websites, understanding how they are used, and preventing misuse. For example, when you use access the Websites, we automatically record information from your device, its software, and your activity using the Websites. This may include, but is not limited to the date and time of your access to the Websites, your device’s internet protocol (“IP”) address, browser type, the web page visited before you came to the Websites, locale preferences, identification numbers associated with your devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning files included in the Information submitted to us, and other interactions with the Websites
-
(b) Some of the information we collect from a device, for example IP address, can sometimes be used to approximate a device’s location. Finally, some browsers share your location information (either the location registered with your account or gleaned from other geo-location methods) with sites you visit and we may obtain location information about you in this way. If you do not wish us to receive this information, please configure your browser not to share it.
-
(c) We also use “cookies” to collect information and improve the Websites. A cookie is a small data file that we transfer to your device. We may use “persistent cookies” to recognize you for future access to the Websites. We may use “session ID cookies” to enable certain features of the Websites, to better understand how you interact with the Websites and to monitor aggregate usage and web traffic routing on the Websites. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Websites.
3. Use of Your Information.
3.1 In General. We may use information that we collect about you to (a) fulfill your orders and manage the Websites and our business, (b) manage your account and provide you with customer support, (c) perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others, (d) communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties, (e) develop and display content and advertising tailored to your interests on our site and other sites, including providing our advertisements to you when you visit other sites, (f) perform ad tracking and website analytics, (g) enforce or exercise any rights in Terms of Use, and (h) perform functions as otherwise described to you at the time of collection.
3.2 Financial Information. We may use financial information or payment method information to process payment for the products you order, enroll you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
3.3 Third-Party Service Providers. In all circumstances, we may perform the functions described above directly or use a third party vendor to perform these functions on our behalf who will be obligated to use your personal information only to perform services for us and only in conformance with this privacy policy.
4. Sharing or Disclosing Your Information.
4.1 Personal Information. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared.
-
(a) Service Providers. We may share information, including personal information, with third parties that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics, supporting the Websites functionality, and supporting surveys and other features offered through the Websites. We may also share your name, contact information and credit card information with our service providers who process credit card payments. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes and are required to use the information in conformance with this privacy policy.
-
(b) Business Partners and Third-Party Sellers. When you click-through on third-party offers featured on the Websites, we may share personal information with the businesses with which we partner to offer you the applicable products or services. When you elect to engage in a particular merchant’s offer or program, you authorize us to provide your email address and other information to that third party. To opt-out of cookies that may be set by third party data partners, please go to http://www.aboutads.info/choices. We may share your information with a third party application or a third-party merchant services provider or other reseller with your consent, for example when you choose to access the Websites through such an application or are provided with access to the Websites through such a third-party merchant services firm. We are not responsible for what those parties do with your information, so you should make sure you trust those third parties and that they have privacy policies acceptable to you.
4.2 Other Information. We may aggregate and disclose automatically collected non-personally identifiable information without restriction. We may share aggregated, non-personally identifiable information publicly. For example, we may share information publicly to show trends about the general use of the Websites with the press, in our marketing materials or with our business partners. We may collate or connect non-personally identifiable information with your personal information, in which case the resulting personally identifiable information will be treated as personal information.
4.3 Other Disclosures.
-
(a) We may disclose to outside parties information you submit and other information about you that we collect when we have a good faith belief that disclosure is reasonably necessary to (i) comply with applicable law; (ii) protect the safety of any person from death or serious bodily injury; (iii) prevent fraud or abuse of us or our customers and users; (iv) to protect our property rights; or (v) enforce the Terms of Use, including investigation of potential violations. If we provide your information to a law enforcement agency as set forth above, we will remove encryption before providing it.
-
(b) If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (for example, via email and/or a prominent notice on the Websites) of any change in control or use of your information or if either become subject to a different privacy policy. We will also notify you of choices you may have regarding the information.
5. Accessing Your Information; Your Choices.
5.1 If you have an account with us, you have the ability to review and update your personal information online by logging into your account and editing your account profile. More information about how to contact us is provided below. If you have an account with us, you also may close your account at any time through the Websites. After you close your account, you will not be able to sign in to the Websites or access any of your personal information. If you close your account, we may still retain (a) any non-personally identifiable information, and (b) certain personal information associated with your account, if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse or enforce the Terms of Use. Information stored in routine backups may also be retained for the period those backups are retained in the ordinary course of business.
5.2 You can choose not to provide us with certain information, but that may result in you being unable to use certain features of the Websites because that information may be required in order for you to register as a customer, make purchases, obtain customer support, or initiate other transactions.
5.3 When you register on the Websites site, you consent to receive email messages from us. You may modify this consent later by visiting the “My Account” page associated with your account. At any time you can choose to no longer receive commercial or promotional emails from us by visiting the “My Account” page associated with your account. You also will be given the opportunity, in any commercial email that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. We may send you transactional and relationship emails, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that changing information in your account, or otherwise opting out of receipt of promotional email communications, will only affect future activities or communications from us . If we have already provided your information to a third party (such as a service provider) before you have changed your preferences or updated your information, you may have to change you preferences directly with that third party.
5.5 Most web browsers are set to accept cookies by default. If you prefer, you can usually choose
to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies,
this could affect the availability and functionality of the Websites.
6. Security.
We use reasonable methods, consistent with industry practices, to protect the confidentiality of your information, including administrative, physical and technical methods. Information you submit to or receive from the Websites is sent using an encrypted TLS (SSL) connection. No method of transmission over the internet is completely secure, therefore we cannot guarantee the security of your information.
7. Third-Party Sites.
The Websites may include links to other websites whose privacy practices may differ from those of this policy. If you submit information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
8. Our Policy Toward Children.
The Websites are not directed or available to persons under 18. We do not knowingly collect information from children under 18. If a parent or guardian becomes aware that his or her child has submitted Information in violation of our policies and has provided us with information without their consent, he or she should contact us at contact@hemplebox.com. If we become aware that a child under 18 has provided us with information, we will take steps to delete that Information from our records, subject to any retention reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse or enforce the
Terms of Use.
9. Changes to our Privacy Policy.
We may make changes to this Privacy Policy from time to time. If this Privacy Policy is modified, we will update this page and the revision date.
10. California.
California Civil Code Section 1798.83, known as the “Shine The Light” law, permits our customers who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.
11. Contacting Us.
To ask questions about this privacy policy, our privacy practices, your information, or anything relating to the Websites, including requests that we unsubscribe you from communications, you may email us at our user contact email: info@fortitudeorganics.com.